Frequently Asked Questions

When do I receive confirmation of my booking?

You should receive confirmation of your booking within 24 hours of booking. If you do not, please contact Reservations. Grand Canyon Fun Trips: 1-866-828-1608

Can I book over the telephone?

Yes. Grand Canyon Fun Trips: 1-866-828-1608.

What days does this tour operate?

Most tours operate daily, Monday thru Sunday. Call departure location Reservation office to check availability.

Can you check availability for me?

Call departure location Reservation office to check availability.

Are there different times of departure for this tour?

Departure times can be found on each tour's “Book Tour” page.

I’m not staying in a hotel, what is the closest pick up point?

Grand Canyon Fun Trips will pick you up at the closest hotel to where you are staying.

Do you pick up from private residences?

No. Grand Canyon Fun trips offers hotel pick ups only.

Can I get dropped off after my tour to my hotel or in the city?

Grand Canyon Fun Trips provides roundtrip transfers to and from your hotel. Other location pick ups and drop offs have to be scheduled directly with Reservations for availability.

Does this operate on Christmas and public holidays?

Grand Canyon Fun Trips operates everyday except Christmas.

Can I book this when I get there?

Tours can be booked upon arrival of departure city. Call Reservations for availability.

What languages are available for this tour?

Grand Canyon Tours are offered in 11 different languages on air tours only: Spanish, Japanese, Portuguese, Italian, French, Dutch, Cantonese, Mandarin, German, Korean, and English.

I don’t know what date I’m traveling yet. Can I book a product and leave it open dated?

Call reservations for assistance.

Does this tour pick up from the airport?

No.

If I book online or on the phone and then find a coupon, can I get the difference as a credit?

No, coupon codes need to be mentioned at the time of booking. Coupons have limited offer dates, expiration dates or are based on availability.

Is my credit card safe?

Yes, Grand Canyon Fun Trips is a secure website.

I keep getting a credit card error while trying to book. What do I do?

Call Reservations to see if the booking was received, contact your credit card company if there is a billing error.

It has been 24 hours since I booked and I have not received confirmation. I’m not sure if my booking was processed, did you get my booking request?

Call Reservations to see if the booking was received. Grand Canyon Fun Trips: 1-866-828-1608

What happens if I cancel or do not show up?

Cancellations within 24 hours of flight time or no shows are subject to a 100% cancellation fee.

When sending a special inquiry or request, what do I do if I don’t get an answer within 24 hours?

Call Reservations to see if the booking was received. Grand Canyon Fun Trips: 1-866-828-1608

What is your cancellation policy?

Cancellations within 24 hours of tour departure time or no shows are subject to a 100% cancellation fee.

Can I change/amend my booking?

Call Reservations to change/amend your booking: Grand Canyon Fun Trips: 1-866-828-1608

I would like to change the date of my tour. What do I do?

Call Reservations to change/amend your booking: Grand Canyon Fun Trips: 1-866-828-1608. You must call at least 72 hours prior to scheduled tour.

Do you have a phone number I can call?

Grand Canyon Fun Trips: 1-866-828-1608

I need to change the passenger names in my booking. What do I do?

Call Reservations to change/amend your booking: Grand Canyon Fun Trips: 1-866-828-1608. You must call at least 72 hours prior to scheduled tour.

I need to cancel my booking.

Call Reservations to cancel your booking: Grand Canyon Fun Trips: 1-866-828-1608. You must call 24 hours prior to cancel a tour. Cancellation policy will apply.